Loyalty. Ordering. Payments. Unified
Leading hospitality software for F&B

At FETCH, we’re reshaping hospitality. Guests are empowered to scan, order, pay, tip and leave feedback from their phones, no waiting, no hassle. Our smart integrations keep operators efficient, service elevated, and businesses ahead of the curve.
At FETCH, we’re reshaping hospitality.
Guests are empowered to scan, order, pay, tip and leave feedback from their phones, no waiting, no hassle. Our smart integrations keep operators efficient, service elevated, and businesses ahead of the curve.
The unified experience
Transforming the guest experience
with
seamless technology
options, giving guests choice and operators efficiency.

Order & Pay
Instant, Efficient, Profitable
Let guests browse, order, and pay with ease, giving them control while streamlining operations. No interruptions, just seamless service that enhances the dining experience for all.
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Digital Menu
Flexible, adaptable, and multilingual
Experience cost-effective, eco-friendly dining with our Digital Menu, flexible, multilingual, and easy to use, no integrations required.
Staff Order & Pay
Scan & Pay
Tap, Split, Go
No waiting, no fuss—guests can scan, pay, tip, and go in seconds with Scan & Pay, streamlining service for both customers and operators while keeping the experience smooth and refined.
In-room Dining
Contactless, Convenient, Seamless
Transform room service with digital ordering, allowing guests to browse menus, place orders, and schedule deliver, all from their phones.
FETCH GO
One device, total power
Ditch the clutter, our Smart PDQ merges a PDQ card machine with a staff ordering tablet for seamless service in one device.
Scan & Pay
Tap, Split, Go
No waiting, no fuss—guests can scan, pay, tip, and go in seconds with Scan & Pay, streamlining service for both customers and operators while keeping the experience smooth and refined.

Order & Pay
Instant, Efficient, Profitable
Let guests browse, order, and pay with ease, giving them control while streamlining operations. No interruptions, just seamless service that enhances the dining experience for all.

In-room Dining
Contactless, Convenient, Seamless
Transform room service with digital ordering, allowing guests to browse menus, place orders, and schedule deliver, all from their phones.

Smart Dining
The Perfect Blend of Tech & Service
Effortless ordering meets outstanding service, whether in a casual café, fine-dining restaurant, or luxury resort, Smart Dining adapts to every setting.

Guest Feedback
Capture, Improve, Grow
Turn guest insights into action with real-time digital feedback, enhancing service and reputation effortlessly.

Order & Open Check
Flexible, Seamless, Effortless
Ditch the clutter, our Smart PDQ merges a PDQ card machine with a staff ordering tablet for seamless service in one device.

Staff Order & Pay
One device, total power
Ditch the clutter, our Smart PDQ merges a PDQ card machine with a staff ordering tablet for seamless service in one device.



Scan & Pay
No waiting, no fuss—guests can scan, pay, tip, and go in seconds with Scan & Pay, streamlining service for both customers and operators while keeping the experience smooth and refined.

Order & Pay
Let guests browse, order, and pay with ease, giving them control while streamlining operations. No interruptions, just seamless service that enhances the dining experience for all.

In-room Dining
Transform room service with digital ordering, allowing guests to browse menus, place orders, and schedule deliver, all from their phones

Digital Menu
Experience cost-effective, eco-friendly dining with our Digital Menu, flexible, multilingual, and easy to use, no integrations required

FETCH GO
Ditch the clutter, our Smart PDQ merges a PDQ card machine with a staff ordering tablet for seamless service in one devi

Why FETCH
Why choose us?
A global leader in enterprise solutions
As a trusted partner to hospitality businesses worldwide, we provide scalable, enterprise-level solutions that work across regions and property types


Plug and Play Integration
Works with your POS, PMS, and payment systems for instant connectivity.
100+
integrations to PMS, POS
and Loyalty
Improved guest satisfaction
Give your guests the freedom to enjoy a streamlined, contactless experience, enhancing their stay and increasing loyalty.
68%
increase in guest feedback collection
Maximised revenue
With features designed to increase spending, improve customer loyalty, and streamline transactions, our solution helps you get the most out of every guest interaction.
23%
increase in revenue


Effortless Integration
FETCH integrates seamlessly with top point-of-sale, marketing, and operational tools, ensuring smooth communication between your systems.
What they say
Results Speak Louder Than Words
Here’s how FETCH is transforming the hospitality landscape allowing businesses to deliver an elevated customer experience & drive measurable revenue growth
“At Village, we have a truly unique customer proposition and constantly look at ways we can continue to evolve and enhance our operations to ensure this is felt at every consumer touch point. By partnering with FETCH, our guests will now have truly seamless in-room ordering, streamlining the overall guest experience and creating even more memorable hotel stays.”

Neil Cryer
Head of IT Operations
"We are excited to work with FETCH and grow our portfolio of great solutions for improved guest service with our joint customers"

Mohamed Tawfik
CEO
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Get in touch
Book your free, no obligation demo and learn how
FETCH can benefit you today